Privacy Policy

Types of Data Collected

Personal Data: While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
– Email address
– Phone number
– First name, middle name, and last name
– Address, State, Province, ZIP/Postal code, City
– Social Security Number
– Birthday

Usage Data: Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
– Information regarding your location
– Pictures and other information from your Device’s camera and photo library

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device. You can enable or disable access to this information at any time through Your Device settings.

Introduction
Our website uses cookies to enhance user experience, provide essential functionality, and gather data to understand how our site is used. By using our website, you consent to the use of cookies in accordance with this Cookies Policy.

What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) by websites you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to the website owners.

Types of Cookies We Use
We use both essential and non-essential cookies to ensure the best possible experience for our users. Below are the types of cookies we collect and their purposes:

1. Essential Cookies
– Description: These cookies are necessary for the basic functioning of our website. Without these cookies, some services you have requested cannot be provided.
– Purpose: To enable core functionalities such as security, network management, and accessibility.
– Examples: Session cookies, authentication cookies, and security cookies.

2. Performance Cookies
– Description: These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages from web pages. These cookies do not collect information that identifies a visitor.
– Purpose: To improve the functionality and performance of our website by analyzing visitor behavior.
– Examples: Analytics cookies, such as Google Analytics.

3. Functional Cookies
– Description: These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features.
– Purpose: To provide a more personalized and convenient experience for you.
– Examples: Preference cookies, localization cookies, and customization cookies.

4. Targeting/Advertising Cookies
– Description: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
– Purpose: To tailor advertising to your interests and provide a more personalized marketing experience.
– Examples: Advertising cookies, social media cookies, and cookies placed by third-party advertising networks.

Google Ads:
We use Google Ads to advertise on the Google search engine and other Google properties. Google uses cookies to serve ads based on your previous visits to our website and other websites. You can opt-out of personalized advertising by visiting Google Ads Settings.

Google Analytics:
We use Google Analytics to track and report website traffic. Google uses data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Google Search Console:
We use Google Search Console to monitor and maintain our site’s presence in Google search results. This service helps us understand and improve how Google sees our site.

Google Firebase:
We use Google Firebase for our chat system. Firebase is a platform developed by Google for creating mobile and web applications. Firebase may collect and store data such as messages, user interactions, and other related information to provide the chat functionality. Firebase’s use of data is governed by Google’s Privacy Policy. For more information on how Google collects and uses your data, please visit the Google Privacy Policy.

Hotjar:
We use Hotjar to better understand our users’ needs and to optimize our service and user experience.

Managing Your Cookie Preferences
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling essential cookies may affect the functionality of our website.
– Browser Settings: You can set your browser to block or alert you about these cookies, but some parts of the site may not work as intended.
– Opt-Out Tools: Some third-party service providers offer tools for managing the collection and use of certain information regarding your visit to and use of the website.

For more detailed information about managing cookies, please visit [link to detailed cookie management instructions].

Changes to This Cookies Policy
We may update our Cookies Policy from time to time to reflect changes in our practices and services. We will notify you of any significant changes by posting the new policy on our website. We encourage you to review this policy periodically for the latest information on our cookie practices.

Contact Information
If you have any questions about this Cookies Policy, please contact us at:

House Fly Home Services Inc.
7041 Canal Blvd. Ste 504
New Orleans, LA 70124
Email: Help@HouseFly.com

The Company may use Personal Data for the following purposes:

– To provide and maintain our Service, including to monitor the usage of our Service.
– To manage Your Account: To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
– For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
– To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
– To provide You: To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
– To manage Your requests: To attend and manage Your requests to Us.
– For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
– For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

We may share Your personal information in the following situations:

– With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
– For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
– With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
– With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
– With other users: When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You, and view Your profile.
– With Your consent: We may disclose Your personal information for any other purpose with Your consent.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements: The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
– Comply with a legal obligation
– Protect and defend the rights or property of the Company
– Prevent or investigate possible wrongdoing in connection with the Service
– Protect the personal safety of Users of the Service or the public
– Protect against legal liability.

At any time, a user can log in to their account on the application and delete their user information.

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Email Marketing: We may use Your Personal Data to contact You with newsletters, marketing or promotional materials, and other information that may be of interest to You. You may opt-out of receiving any or all of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us. We may use Email Marketing Service Providers to manage and send emails to You, including but not limited to:
– “Mailchimp” – For more information on the Cookies Policy of Mailchimp, please visit their Privacy Policy: https://mailchimp.com/legal/cookies/

– “Stripe” – For more information on the privacy practices of Stripe, please visit their Privacy Policy: www.stripe.com/us/privacy

Background Checks: For User Safety, We may require additional information to be submitted about the user so that We can perform a criminal background check. In that case, We may use third-party services for background checks. Background check services we may use include but are not limited to:
– “Checkr” – For more information on the privacy practices of Checkr, please visit their Privacy Policy: www.checkr.com/privacy-policy

– “Account” means a unique account created for You to access our Service or parts of our Service.

– “Affiliate” means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

– “Application” means the software program provided by the Company downloaded by You on any electronic device named House Fly, House Fly Home Services, or Similar.

– “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to House Fly Home Services Inc., a Delaware Corporation.

– “Cookies” are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

– “Country” refers to: Louisiana, United States.

– “Device” means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.

– “Do Not Track” (DNT) is a concept that has been promoted by US regulatory authorities, in particular, the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

– “Personal Data” is any information that relates to an identified or identifiable individual.

– “Service” refers to the Application or the Website or both.

– “Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.

– “Third-party Social Media Service” refers to any website or any social network website through which a User can log in or create an account to use the Service.

– “Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

– “Website” refers to House Fly, accessible from www.HouseFly.com.

– “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:
By Email: Help@HouseFly.com
By Mail: House Fly Home Services Inc.
ATTN: Privacy Policy
7041 Canal Blvd. Ste 504
New Orleans, LA 70124